Beyond the Basics is both a practical hands-on guide and an exceptionally well-researched examination of today's results-oriented library management strategies. Evans and Layzell Ward look at how external forces as diverse as globalization, OCLC s recent marketing decisions, mergers of specialist software houses, new document delivery services, and the growth of electronic archives and virtual libraries affect libraries, and how library managers can respond. The ways that all of this change influences communications and work patterns between library colleagues, long- and short-term planning, and organizational models are examined from various angles. New developments are considered both in the collaboration among and the competition between the public and private information delivery services. Password-protected access to the book s own continually updated Web site is also included in the price.